What is it?

Simply put, the overall goal of performance management is to ensure that the organization and all of its subsystems (processes, departments, teams, employees, etc.) are working together in an optimum fashion to achieve the results desired by the organization

“Performance management can be defined as a strategic and integrated approach to delivering sustained success to organizations by improving the performance of the people who work in them and by developing the capabilities of teams and individuals” (Armstrong and Baron)

Learn how to apply Performance Management as a method of getting better results from the organization, teams and individuals who understand and manage performance within an agreed framework.